Team Importance Week 3 Hcs 325

Introduction No management position is easygoing these days. There are m some(prenominal) rules and regulations to follow, as well as many responsibilities that grow more over time. One of the responsibilities as a motorcoach is to improve efficiency of the company and extend client satisf implement. Not precisely does this take money, scarcely time, skill, and groupwork. As the manager of a busy vociferation center, the call volume has change magnitude so much that there is an unneeded $20,000 to spend on up(p) customer satisfaction and efficiency. How sess this be spent wisely to r to distributively one these goals? Teamwork is top on the list of sizeableness because without a team, there is no business.Teams provide many things to a health disquiet facility, as well as any other prospering business. Teams are utilize in many different ways in other industries, such as the military, for example. This compulsives examples for the health care industry as to how tea ms might be used similarly there compared to somewhere analogous the government jobs. However, nothing is easy like saying the alphabet. In any industry, conflict does modernize, and having the knowledge of problem solving is in truth good to put on in order to make an educated decision for the health care organization. GoalsIn the call center, there is an extensive amount of money to be used for improving the theatrical role of care, and customers satisfaction. Goals need to be set in order for the $20,000 to be used wisely. Teamwork is the answer to this. To improve quality of the product, and to increase customer satisfaction, e trulyone has to be able to work unneurotic very well to reach the goals of the company. So far because of this teamwork, the call volume has increased immensely. Managers in the call center have a wait on they follow, called the fivesome Step planning process, which enables them to improve teamwork, which solely improves quality and satisfaction. Five Step Planning Process At its most raw material, planning is decision making. (Donald J. Lombardi, sewer R. Schermerhorn, Brian Kramer 2007, deception Wiley & Sons Inc. ). The five step planning process is used in order to make the best decisions possible when making decisions within an organization, as well as help out with any conflicts that may arise during the process. It is a support system for problem solving and breaks down how to do it with as little conflict as possible. Step one of the process is to identify and define the problem.This is where information is gathered, evaluated, and is deliberated. Doing so defines any problems correctly and can be taken care of efficiently without complications along the way. Step both of the process is to generate and evaluate possible courses of action. In this step, managers can jump formulating one or several potential solutions. (Donald J. Lombardi, John R. Schermerhorn, Brian Kramer 2007, John Wiley & Sons Inc. ). much in formation may need to be gathered and analyzed in the beginning going to the triad step of the process, which is choosing a preferred plan of action.In the third step, a decision is made with selecting a specific course of action. In the fourth step, implement the planned course of action, actions are established and implement to meet the final goal. Nothing new is able to happen unless action is taken. Managers should have the ability to be able to have the determination and be creative in order to implement the planned course of action. Finally, the twenty percent and final step of the process is evaluating the results. What happens is the accomplishments with the original objectives are compared to what has been come up with.Both the positive and negative sides should be kept in an open mind, originally a final decision is made to stick. Look Outside the niche Looking at how other businesses are ran and how the make teamwork better is a way to improve customer satisfaction. Teamwork is used in different ways in other industries, such as the military, for example. They use teamwork to the full goal because in their world, it may mean life or death. Jane Dyer, a veteran, states Teamwork is a fundamental lesson in the military. At basic training, you learn about creation the member of a unit.She also states that after you leave that basic training, you are still responsible for your unit and whether or not you like a team member, you will still honor and protect each other. The military is so tightly compact, they are like a family. This sets examples for teamwork in the health care organizations because whether or not you like a team member, that does not mean you cannot help the company you work for succeed along with yourselves. The militarys company is the United States. Should they not work together well, they could die and others lives would then be at stake.It is the same concept with businesses. Should the team not work together well and improve , then one, the company ends up dying, then everyone working loses their jobs. Just because one industry is different than the other, they could very well learn important lessons about team work from each other. Conclusion Industries around the world are very different but also alike in so many ways. The military is a great industry to look at for things like team work, because the health care industries can learn how to improve their quality of care and customer (patient) satisfaction.Having that extra money can benefit the companies when they focus on improving team work alone. Lessons are learned all around. References Donald J. Lombardi, John R. Schermerhorn, Brian Kramer 2007, John Wiley & Sons Inc, Managerial and Supervisory Planning Preparing for the Road Ahead retrieved from https//ecampus. phoenix. edu/ cloy/eBookLibrary2/content/eReader. aspx Jane Dyer, 2010, The military shows the importance of teamwork retrieved from http//www. mydd. com/users/jane-dyer/posts/the-militar y-shows-us-the-importance-of-teamwork